Help centre

Questions, answered.

Everything you might want to know about riding, sending parcels, earning as a rider, and owning a bike with KarryMi. Can't find it here? We're one message away.

For passengers

Riding and sending parcels with KarryMi.

Yes — safety is the whole reason KarryMi exists. Every rider is verified, named, photographed and rated before they ever carry you, so you always know exactly who you're riding with.

On top of that, every trip is live-tracked, you can share your ride with someone you trust, and there's a code to confirm at pickup. If anything ever feels wrong, real support is one tap away.

Before anyone rides on KarryMi, we run three checks: identity (a valid government ID and NIN, plus a background check), address(so we know where they're based), and a photo on file so you see a real face.

After that, riders stay accountable through ratings on every trip. A rider who slips below our standard doesn't carry passengers until things are put right.

KarryMi is cashless by default. You pay straight from your in-app wallet, which you can top up with your card or a bank transfer — no fumbling for change at the end of a trip.

Your fare is shown clearly before you confirm, so there are no surprises. Prefer cash for a particular trip? You can still choose it where it's available.

When you send a parcel, KarryMi gives you a four-digit delivery code — for example 7305. The person receiving the parcel gives this code to the rider at the door.

The delivery only completes once the right code is entered, so your parcel can't be handed to the wrong person. You also get live tracking the whole way and a photo at the door when it lands.

The moment a rider accepts your trip, you'll see them on a live map with a real-time ETA, plus their name, photo, plate number and rating. You can call or message them in one tap.

Want someone to watch along? Tap Share trip and a loved one can follow your journey in real time until you arrive safely.

For riders

Earning with KarryMi on your terms.

Registration happens right inside the KarryMi app. Download it, choose Become a rider, and you'll be guided through submitting your ID and documents for verification.

Not ready to register yet? Join the rider waitlist on our Ride with KarryMi page and we'll keep you posted as we open up in your area.

Your earnings build up in your KarryMi wallet trip by trip, and you can see them clearly at any time. Payouts are made on a regular weekly schedule, straight to your bank account — every Monday, automatically.

Fares are transparent, so you always know what you earned and why. No hidden cuts, no guessing.

There's a daily goal, but it's there to respect your hustle, not punish it. It's a target you can aim for, not a penalty if you have a quiet day or need to rest.

You decide when to go online and when to stop. KarryMi is built to back you, so you ride on your own terms.

For investors

Owning a bike and earning from every ride.

You fund a motorcycle, and KarryMi pairs it with a fully verified rider who puts it to work on the road. The bike becomes a real, working asset — and you own it.

Everything is handled for you: the rider, the trips, the maintenance and the tracking. You simply watch your bike earn from your KarryMi investor dashboard.

You earn a share of every trip your bike completes. The more your rider rides, the more your asset returns — and you can follow it building, day by day, in your dashboard.

Returns depend on real-world riding and are never guaranteed. Like any investment, owning a bike carries risk — our team will walk you through the numbers and the risks honestly before you commit.

Your share is calculated transparently and paid out on a regular schedule, straight to your bank account. Every figure — earned today, earned this month, all-time — is visible in your dashboard.

Investor onboarding is done in person with our team, so everything is clear, documented and above board from day one. Start with an enquiry on the Invest with KarryMi page.

General

About KarryMi and your data.

KarryMi serves Ekiti State, starting from its capital, Ado-Ekiti. We began on these roads because they're ours, and we know them well.

We're built to grow. As we expand across Ekiti and beyond, we'll bring the same standard of verified, trusted movement with us — keep an eye on the app for new areas.

Yes. We collect only what we need to verify riders, match trips, process payments and keep everyone safe — and we protect it carefully. We comply with Nigeria's data protection rules (the NDPR), and you have the right to access, correct or delete your data.

You can read the full details in our Privacy Policy.

Still have a question?

Our support team knows these roads. Reach out and we'll help you out.